Empik - Sustainability

Sustainability at Empik means making everyday decisions with people, communities and the environment in mind. It is a way of working that combines responsibility with a long-term perspective.

Natalia Korzeniecka-Walak | Chief Legal & Corporate Affairs Officer

Creating value in harmony with our surroundings

At Empik, sustainability means caring for people, the environment and responsible governance. We strive to make conscious decisions that have a real impact on our surroundings and build lasting, trust-based relationships.

Empik’s 4E Framework

1.

Our responsibility is built on four pillars — towards people, communities and the environment.

Engagement

We stay close to our customers and local communities. Open communication, partnership and trust support us in building meaningful relationships and implementing initiatives that address real needs.

Empik’s 4E Framework

2.

Our responsibility is built on four pillars — towards people, communities and the environment.

Environment

We act with the planet in mind — reducing emissions, developing a circular economy and promoting responsible consumption. We invest in solutions that support the environment and minimise our climate impact.

Empik’s 4E Framework

3.

Our responsibility is built on four pillars — towards people, communities and the environment.

Ethics

In our business operations, we act with transparency, integrity and responsibility. We uphold ethical standards across the organisation, building trust-based relationships both internally and externally.

Empik’s 4E Framework

4.

Our responsibility is built on four pillars — towards people, communities and the environment.

Empowerment

We create a safe, inclusive and growth-oriented work environment where everyone can realise their potential. We nurture talent, support employee wellbeing and provide opportunities for development.

Empik’s Partners

Works to support the development of e-commerce and the digital economy in Poland, and promotes innovation, education and best market practices.

Supports a modern, open economy and advocates for entrepreneurs, promoting responsibility, sustainability and dialogue with public administration.

Freedom of choice

As a marketplace platform, Empik does not censor content or decide which products may or may not be sold — provided they comply with applicable law. We believe in freedom of speech, diversity of opinions and customers’ right to make their own choices.

We operate based on values that define our relationships.

Code of Ethics

Shared values, clear principles

We operate according to transparent standards that guide our daily decisions. The Code of Ethics reflects values that are important to Empik — integrity, mutual respect, transparency and responsibility. It applies to all of us, regardless of role, department or location.

Whistleblower Form

The whistleblower form is a tool designed to enable employees, contractors and other individuals associated with the Empik Group to report violations of the law. Anyone who witnesses or suspects a breach of the law within the Empik Group may report such cases anonymously or under their name. All reports are fully protected in accordance with the Whistleblower Protection Act of 14 June 2024 (Journal of Laws 2024, item 928).

All reports will be handled with the highest level of confidentiality. We protect both the Whistleblower’s identity and the details of the report to prevent any unauthorised access to data. No information that could identify the Whistleblower will be disclosed without their explicit consent, unless required by law.

You may also submit a report in other forms, including:

by email: [email protected]
in person to the Compliance Officer
by post to: Compliance Officer, Empik S.A., ul. Marszałkowska 104/122 (00-017 Warszawa) marked “for addressee only.”

Do you have something important to report?

We ensure full confidentiality and safety.
Use the whistleblower form to report any irregularities.

Report a concern or violation